FAQs
1. How long does shipping take?
Shipping times may vary depending on your location. Generally, it takes about 3-7 business days for domestic orders to arrive. International orders may take longer, typically around 7-14 business days. Please note that these are estimated shipping times and delays may occur due to unforeseen circumstances.
2. What is your return policy?
We have a 30-day return policy. If you are not satisfied with your purchase, you can return the item within 30 days of receiving it. The item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging. Please contact us at carsonc881@gmail.com to initiate a return.
3. Can I exchange an item?
Yes, we do offer exchanges. If you would like to exchange an item for a different size or color, please contact us at carsonc881@gmail.com and we will assist you with the exchange process.
4. What if my item is damaged or defective?
If you receive a damaged or defective item, please contact us immediately at carsonc881@gmail.com. We will evaluate the issue and make it right by either replacing the item or providing a refund.
5. Do you ship internationally?
Yes, we ship internationally. However, please note that international orders may be subject to customs fees, import taxes, and other charges imposed by the destination country. These additional fees are the responsibility of the customer.